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IT admins are involved in planning, implementing, and maintaining information architecture as the business changes and scales. IT admins also help implement certain governance policies around site creation and usage. IT Admins – IT admins partner with organizational intranet owners and departmental business owners to implement high level navigational structure like implementing the start page and hubs. Organizational intranet owners should be included early in the planning stage to ensure business and user needs are met.
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Departmental business owners work with organizational intranet owners to ensure their area of the business is well-represented in global and hub navigation.
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Organizational intranet owners will spend most of their time working on planning and implementing global and hub level navigation.ĭepartmental business owners – Departmental business owners represent large areas of the organization, like human resources, marketing, and engineering. Organizational intranet owners work with business owners (departments) and IT admins to establish global and hub level navigation. Organization intranet owner(s) – The organizational intranet owner(s) consist of a mix of decision-makers and job functions to manage the overall direction and coordination of your organization's intranet. Learn more about how each role plays a part in planning, implementing, and managing ongoing maintenance for organizational information architecture. Information architecture for your organization will be the most effective by collaborating with many types of roles involved in your intranet such as: intranet owners, departmental business owners, IT administrators, and hub owners just to name a few.
#Add to chief architect library how to#
Understand your role and how to collaborate Over time you will learn about your users, which will allow for adjustment that make content more discoverable. Over time, organizations change, people change, and projects change. Even with a good plan, information architecture is a continuous process. It also requires knowledge of the domain, content, understanding the user experience, awareness of design approaches, and best practices in Microsoft SharePoint.
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Information architecture also helps improve user adoption, satisfaction, and productivity while reducing IT costs, information overload, and minimize compliance and security risks. The most important first step in planning an effective information architecture is understanding your users and helping them find what they need to complete tasks in a way that makes the most sense to them. Well-planned and executed information architecture is a prerequisite for an intelligent and high-performing intranet, hub, or site.